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General Terms and Conditions

Welcome to TheStartUpShop.ie! These terms and conditions govern your use of our website and services. Please read them carefully to understand your rights and responsibilities when using TheStartUpShop.ie.

1. Information about us

The StartUpShop.ie is operated by The Start-Up Shop Limited, registered in Ireland under company number 531282, with our registered office at S31 The Pottery, Bakers Point, Pottery Road, Dun Laoghaire, DUBLIN, Ireland.

2. Definitions

  • “Consumer” is defined as per applicable Irish law.
  • “General Terms and Conditions” refer to these terms.
  • “Specific Terms and Conditions” pertain to product or service-specific terms that may take precedence over these General Terms and Conditions in case of conflicts.
  • “Website” or “Site” refers to StartUpShop.ie and its subsidiary pages.
  • “We,” “Us,” “Our,” or “Ourselves” allude to The Start-Up Shop Limited.

3. Use of the Website

By accessing and using StartUpShop.ie, you agree to abide by these General Terms and Conditions, along with any additional or specific terms we may provide. Our website and social media content are for informational purposes only and do not constitute professional advice. Always consult qualified professionals for specific advice.

Please note that any comments you post on our website or social media may be publicly viewable, and we are not responsible for their use by third parties.

4. Links to third-party websites and services

Our website and blog may contain links to third-party resources and websites. These links are provided for informational convenience and do not imply endorsement. We are not responsible for the content, privacy, or actions of linked websites. Please review the terms and privacy policies of third-party sites you visit.

5. Updates and changes to the Website

We strive to keep our website updated, but we cannot guarantee the accuracy, completeness, or timeliness of information. We may update content without notice. While we make reasonable efforts to maintain website availability, we reserve the right to modify or remove the website, products, services, or prices at our discretion.

Changes to these General Terms and Conditions and Specific Terms and Conditions may occur, affecting your use of the website and services. Please check for updates whenever you visit or use our services. Your continued use implies acceptance of any changes.

A. Registration and Account Security

This section defines roles, responsibilities, and processes for the Board of Directors, Data Protection Officer, IT Department, Marketing Department, and General Staff. Staff undergo training before handling data subject to Data Regulation policy.

B. Intellectual Property

All intellectual property rights related to the website and its content are owned or licensed to The Start Up Shop Limited. You may not use, reproduce, distribute, or modify any part of the website or content without our written consent.

C. Limitation of Liability

While we aim for accuracy, we make no warranties regarding the website’s reliability, availability, or accuracy. We are not liable for any direct, indirect, or consequential loss or damage arising from website use.

D. Indemnification

You agree to indemnify and hold The Start Up Shop Limited and its affiliates harmless from claims, losses, or liabilities, including legal fees, resulting from website use, violation of these terms, or infringement of third party rights.

E. Governing Law and Jurisdiction

These terms are governed by Irish law, and disputes shall be subject to Irish courts’ exclusive jurisdiction.

F. Contact Us

For questions or suggestions about these terms or our services, please contact us at hello@startupshop.ie. We value your feedback and welcome dialogue on these important matters.

Q. Changes and Acceptance

By using StartUpShop.ie, you acknowledge reading, understanding, and accepting these General Terms and Conditions. Check for updates regularly, as your continued use implies acceptance of any changes.

6. Exclusion of Liability to You from the Use of the Website

At StartUpShop.ie, we want to ensure transparency regarding your use of our website. Please read and understand these terms and conditions, which govern your experience with us.

  • The Website is provided “AS IS” and “AS AVAILABLE,” without any warranties, whether expressed or implied, including but not limited to, implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, and accuracy.
  • We exclude any and all liability to you arising from your access to and use of the Website, whether due to negligence, breach of duty, or otherwise, to the maximum extent permitted by law.
  • We make no warranty that the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website or server is free from harmful or destructive elements.
  • Please note that we are not responsible for the content of other websites linked to or from this Website. These links are provided for information, and their inclusion does not imply our endorsement.

However, nothing in these General Terms and Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our employees or agents. This clause also applies to the Specific Terms and Conditions below.

7. Intellectual Property - Copyright and Trademarks

We value intellectual property rights. Here’s how they apply to our website:

  • All text, templates, images, information, and layouts (unless supplied by third parties) are the property of The Start-Up Shop Limited.
  • You are allowed to view, copy, and print extracts from our website for personal use. However, all rights remain with us, and you must contact us for other usage.
  • Copyright of materials not owned by us belongs to their respective owners.
  • Trademarks, logos, and registered company names are the property of their respective owners.
  • You may not sell or resell anything from the Website unless expressly permitted by product or service terms.

8. Force Majeure

We understand that unforeseen events can affect our ability to fulfill obligations. Here’s how we handle such situations:

  • We shall not be liable for any delay or failure to perform obligations due to events or circumstances outside our reasonable control, such as acts of God, strikes, war, or technical failures.
  • We will notify you promptly if a Force Majeure event occurs. If it continues for over 14 days, either party may cancel the agreement. Prepaid but unused services will be fully refunded.

9. Creating an Account with Us

For enhanced access and purchasing products or services, you can create an account on our website. Here are the details:

  • You are responsible for maintaining account security and confidentiality.
  • Do not disclose your account information to others.
  • Notify us immediately of any unauthorized account access.
  • We are not liable for losses due to unauthorized use, and you agree to indemnify us for any resulting losses.

10. Your Privacy and Data Protection

We take data protection and your privacy seriously:

  • We do not sell or make your data available to third parties without your consent.
  • You can update your personal information provided during registration.
  • For data protection details, refer to our Privacy Notice on our website or contact us for more information.
  • If you provide third-party personal data, ensure you have the necessary consents and provide them with our Privacy Notice. You agree to indemnify us for non-compliance.
  • Review our Privacy Policy for comprehensive information on how we treat your personal data and protect your privacy.

These General Terms and Conditions were last updated on [Date of Last Update]. If you have any questions or need further information, please contact us at [Contact Email Address]. Your understanding of these terms is important to us.

11. Terminating the Use of the Website

At StartUpShop.ie, we retain the right to suspend or withdraw your access to the Website without prior notice and without specifying a reason.

12. Waiver

Our enforcement of rights, whether express or implied, does not affect our ability to enforce those rights in the future.

13. Miscellaneous

  • In case any provision of these General Terms and Conditions is found to be unlawful, invalid, or unenforceable, it will be severed, and the remaining provisions will remain valid and enforceable.
  • If there is a conflict between these General Terms and Conditions and Specific Terms and Conditions for certain goods or services, the Specific Terms and Conditions prevail.
  • No third party not directly involved in the agreement covered by these General Terms and Conditions has the right, under the Contracts (Rights of Third Parties) Act 1999, to enforce any term of the Agreement.
  • As a consumer, you can cancel a contract for goods or services within 14 calendar days from the day after the contract was made. If we have already begun fulfilling our side of the contract or submitted a company application to Company Registration Office / Companies House in the case of a company formation order before you cancel, the right to cancel is forfeited.

14. Notices

This clause outlines how notices should be communicated:

  • Notices must be written in English.
  • Notices should be sent to the usual business address of the other party and can be delivered personally, sent by post within the Republic of Ireland, sent by pre-paid airmail or air courier for international addresses, sent by facsimile, or sent by electronic mail.
  • Notices are considered received when received by the other party.

15. Governing Law and Jurisdiction

  • Your use of the Website and the purchase of products or services are subject to the laws of the Republic of Ireland.
  • The Irish courts have exclusive jurisdiction over any disputes or differences arising from your use of the website or the purchase of products or services from it.

17. Update to Data Policy

This policy may change to reflect evolving data protection requirements and system upgrades. The latest version will be available on our website.

Specific Terms and Conditions - The Start-Up Shop

These Specific Terms and Conditions apply to transactions made through The Start-Up Shop website at https://wwwstartupshop.ie and its associated webpages. Please carefully read and agree to these terms, in conjunction with the General Terms and Conditions mentioned above, as they govern any agreement between you and The Start-Up Shop and your usage of the website.

1. Definitions

In these terms and conditions:

– “The Start-Up Shop,” “startup shop.ie,” “we,” “us,” “our,” or “ourselves” refers to The Start-Up Shop Limited, a company registered in Ireland under company number 531282. Our registered office is located at S31 The Pottery, Bakers Point, Pottery Road, Dun Laoghaire, Dublin, Ireland.

2. The Start-Up Shop Company Formation Services

2.1. Limitation of Liability

By purchasing a company formation service from The Start-Up Shop, you are granting us the authority to file necessary statutory forms with the Companies Registration Office (CRO) / Companies House on behalf of your company. We may request proof of identity, and the provision of our service is subject to receiving this information.

2.2. Special Limitation of Liability

We do not accept liability for errors or omissions in the information you provide for company formation through our website or for any application subsequently rejected by the CRO/Companies House.
If your company formation application is rejected by the CRO/Companies House, no refund will be issued for services purchased from The Start-Up Shop.
We are not liable for your choice of company name or any issues arising from it.

2.3. Requirements for Using Our Incorporation Services

Ensure that all individuals involved meet the legal requirements for company formation in Ireland/England, including age restrictions and bankruptcy status.
We are not responsible for any rejections or issues arising from the appointment of individuals who do not meet these legal requirements.

2.4. Ordering Our Products and Services

It is your responsibility to understand and choose from the options presented during the ordering process. If you have questions, contact us before proceeding.
We may choose to reject any order without disclosing the reason.
Ensure that all instructions and information provided are accurate and complete to avoid issues with services or documents.
We do not accept liability for errors or omissions in documents uploaded to our website.
By accepting these terms, you authorize us to file statutory forms required by the CRO/Companies House.

2.5. Incorporation Process

We use secure electronic filing facilities with the CRO/Companies House for company incorporation. The processing time may vary, and we cannot guarantee same-day approval.
For guaranteed same-day incorporation, consider purchasing the relevant service.
If information is missing or incorrect, we will contact you to rectify the issue. Failure to do so within 7 calendar days may result in the removal of your company application.

3. What You Will Receive Upon Incorporation

Upon successful incorporation, you will receive a Certificate of Incorporation and other documents as per your chosen package.
Additional products and services can be ordered as needed.

4. Services We Do Not Provide

Our services do not include accountancy advisory, tax advice, auditing, legal advice, or advice regarding the suitability of the company for your purposes.
Seek independent advice before registering a company through us.

5. Conditions of Our Company Address Services

When using our Registered Office, Service Address, or Business Address services, you agree to our Digital Mailroom Service terms. All government mail and Court documents will be handled accordingly.
Ensure your company’s address is correctly updated at the CRO / Companies House when using our address services.
For further details on our address services and other terms, please refer to our website.
These terms and conditions outline the agreement between you and The Start-Up Shop for company formation services under the Companies Act 2014. Please review them carefully before proceeding with any transactions on our website.

6. Full Company Secretary Service

Our Full Company Secretary Service offers comprehensive support to keep your private limited company compliant. Here’s what’s included in this annual service:

  • Company Secretary Appointment:** If required, we can appoint Bizcube Secretarial Limited as the secretary of your company, ensuring proper administration.
  • Maintenance of Statutory Registers:** We’ll maintain your company’s statutory registers and minute books, including registers such as the Register of Members, Register of Directors, Register of Secretaries, Register of People with Significant Control, and more, as required by the Companies Act 2014.
  • Company Secretarial Advice:** We provide company secretarial advice and assistance, including the preparation of board minutes, resolutions, and CRO / Companies House forms for up to ten transactions per year. These transactions include Annual Return/Confirmation Statement, Change of Registered Office address, Change of Accounting Reference Date, Change of Company Name, Director Appointment or Resignation, Secretary Appointment or Resignation, Transfer of Shares (up to 2 Shareholders), and Issue of Shares (up to 2 Shareholders).
  • Fixed Annual Fee: Our service comes at a fixed annual fee, See the All Service page for the most up-to-date price. Additional company secretarial services, if needed, will be charged according to our standard rates.
  • Automatic Renewal: Your services will be automatically renewed after a 12-month period unless you choose not to renew.

Please note that while we provide extensive support, the directors of your company remain responsible for ensuring that all statutory registers are accurate and up-to-date.

7. Business Telephone Services

Our Business Telephone Services provide you with a dedicated business telephone number and call answering services. It’s important to note that the telephone number provided is not owned by us. Any requests related to the use or porting of the telephone number should be directed to the telecom provider that owns the number.

8. Changes to Goods and Services

The prices for our goods and services are listed on our website. Please be aware that prices may be updated without prior notice. While we strive for accuracy, if a serious pricing error occurs, we reserve the right to void the transaction and provide a full refund.
We also reserve the right to update, amend, or withdraw products and services offered on our website without prior notice.

9. Continuous Payment Authorization

By accepting these Terms and Conditions, you grant us continuous payment authority to charge the card used for the original purchase for the following:

  • Renewable Services: Fees for renewable services will be processed on the original card on the date of expiry. You will receive advance notice, and you have the right to cancel the service.

  • Mail Forwarding Services: Postage and handling fees will be automatically charged on a monthly basis to the card used for the purchase.

10. Fraud Prevention

We have the authorization to conduct identity and address verification checks through CreditSafe or a similar organization. This helps us maintain a secure environment and ensure the legitimacy of our customers.

11. Bank Account Referral Service

If you request a bank account through our referral service, you acknowledge that your details will be submitted to the bank on your behalf. The terms and conditions of business bank accounts are determined by the respective banks.
You are also responsible for ensuring that the information required for filing with CRO / Companies House is provided in a timely manner to avoid fines.

12. Lets Host

We offer a promotion with LetsHost Limited where the price of a ie/ co.uk or .com domain registration is €69/£69.00 for one year using a provided voucher code. Please note that this offer is subject to certain conditions and may be withdrawn at any time at the discretion of Letshost Limited.

13. Trustpilot

We invite our customers to provide reviews of their buying experience on our website through Trustpilot. By accepting these terms, you agree to have your information temporarily shared with Trustpilot for review purposes.

14. Refund Policy

Our refund policy varies depending on the type of service:

  • Company Formation Orders: If you change your mind before we submit your company details to Companies House, we will refund your payment if you request it within 14 days of purchase. No refunds are possible after submission.

  • Address Service Orders: Refund eligibility depends on whether the service has been processed. If not processed, you can request a full refund within 14 days of purchase. If processed, a refund is possible within 14 days with an administration charge.

  • Additional Products and Services: Refunds are possible within 14 days of purchase if we haven’t started working on providing the product or service. No refunds are given if we cancel due to failure to provide necessary documentation.

  • Please review these terms carefully, and if you have any questions or require further clarification, don’t hesitate to reach out.


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